xxxxAfter we receive a biopsy specimen from your dermatologist or other referring physician, it is processed into slides which are then read by a staff dermatopathologist. A pathology report is generated and sent back to your dermatologist or referring physician. If insurance information was provided by the referring physician at the time the biopsy was sent to us, a claim for our services is generated and sent to your insurance company. A statement from us is also sent to you advising you of all charges. The statement will also reflect any insurance filed on your behalf.
xxxxIf your statement does not show your insurance information, or if the insurance information is incorrect, please contact our billing office. A billing specialist will obtain all necessary information and file your claim accordingly. It is important to notify our office promptly so that all insurance filing deadlines can be met.
xxxxOnce we hear from your insurance company, subsequent statements will reflect any payments made by them as well as applicable managed care discounts and any remaining patient balance. You will continue to receive monthly statements until your balance has been paid in full. Please see the section on payment for information on methods to pay your balance.
xxxxIf no insurance is applicable, charges will be due upon receipt of the statement. If you have additional questions or concerns regarding your statement, please feel free to call our billing office for prompt attention to your concerns.
